Your goal as an owner/op should be to attract clients who..

[Mike Pailliotet]

just ask when and not how much.


They already know from their referral sources.

 

[hogjowl]

Most profound thing you’ve ever said

 

[Mike Pailliotet]

I like to push it one further and not mention it until I'm wrapped up...

 

[Steve Lawrence]

Hmm, IDK. I've always preached that people want to know the price up front. I think customers expect that. Maybe that's just me.

 

[hogjowl]

It’s not just you
It’s probably 90%, or more, of the industry

 

[Mike Pailliotet]

98%

 

[Jim Pemberton]

 

[sassyotto]

its been that way for me since 99 when I started being solo again after being a water/fire restoration company.

only reason I started a website is to have a video showing the procedure for potential new customers. If they dont choose me, at least they know what should have been done.

 

[Willy P]

Customers that appreciate the hard work you put in to do your job. Steady paying commercial accounts that I actually enjoy servicing. Customers that are friends as well. Any work I do is referral or repeat as I haven't spent a dime on advertising in 8 years. I get asked about prices and I give them a basic idea of what to expect but not exact to the dime.

 

[Numero Uno]

Return yearly...
An simply appreciate you...